A Unique Insights-Driven Approach
Most analytics platforms in the market fail to answer two of the most confounding questions in business: Who’s ready to buy what I’m selling, and what can I tell them to get the appointment and close the deal?
To answer these questions, our team of marketing, sales, and data science experts developed BuzzBoard, a unique, insights-driven approach to analytics that helps companies targeting SMBs drive sales throughout the customer life cycle.
BuzzBoard applies data science to a constantly updating stream of premium data, real-time technology and digital signals. In addition to identifying your best prospects and customers ready to buy now, we also provide you with customized insights about each company that your marketing and sales teams use to engage customers, get appointments and close deals. When used strategically and across the entire customer life cycle, BuzzBoard helps you acquire new customers, grow existing ones and retain both.
Developed by and for marketing and sales teams, BuzzBoard’s insight-driven approach creates a number of valuable benefits including:
- Accelerates the sales process
- Deepens customer engagement
- Increases collaboration between marketing and sales teams
- Improves targeting
- Saves sales reps precious time
BuzzBoard helps companies market smarter and sell faster. Our platform is flexible and highly configurable, designed to fit our customers’ unique business objectives, workflows and processes. Founded in 2012, BuzzBoard is a fast-growing, privately funded, early stage SaaS company headquartered in downtown San Francisco.
Saas Model = Constant Improvement
We are constantly improving upon our solution and related services based on feedback from our users, advances inside (and outside) our industry, and our own home-grown innovations. To ensure alignment between our solution and the needs of our users, we maintain a year-round Customer Listening Tour to provide our users, product and other teams with opportunities to receive feedback, share ideas and build trust.
Customer Success & Support
Your success is ours. The successful adoption of BuzzBoard is important to your company’s growth, which makes it critical to ours. Our Customer Success Team’s primary directive is driving enthusiastic user adoption across your organization – orchestrating and coordinating the efforts of the onboarding, training, engineering, communications and customer support teams – in a continual effort to ensure you’re getting the most value possible out of our platform and growing your business as expected.
- Align and conform your BuzzBoard instance to your business objectives
- Customize integrations and workflows to ensure optimization of your systems and processes
- Establish clear, measurable performance metrics that meet your goals
- Manage license activations, learning, communications programs, initial roll-out and software updates
- Anticipate, manage and solve any issues that arise
When questions arise just raise your hand and our customer support team is there to help – 24/7/365. They’re available by phone, chat and email with a guaranteed response time of only five minutes. It’s the best support team in the industry, hands down.
BuzzBoard’s insights can be maintained within our platform or flowed into your custom or other applications. We presently have in place nearly 90 active integrations across all major product categories. Our engineering team has considerable expertise in optimizing performance and designing highly efficient workflows between BuzzBoard and other tools.
For self learners or those looking for a quick refresher, BuzzBoard Academy’s easily searchable video library contains a deep collection of quick pro tips, cheat sheets and short, helpful video tutorials.